jarum4d Platform Privacy Notice

This page describes what we collect when you use jarum4d and how we keep that data protected. We take your privacy seriously and handle all personal information according to applicable data protection law.

When you register on jarum4d, deposit funds, place bets, or withdraw your balance, we collect information necessary to provide our service, verify your identity, prevent fraud, and comply with legal obligations. This includes your name, contact details, payment information, and betting history. We store this data securely and share it only with trusted partners who help us process payments or fulfill legal requirements.

This notice explains what data we collect, how we use it, who we share it with, and what rights you have over your information. If you have questions about your privacy on jarum4d, contact our support team using the in-app help center.

What Data We Collect on jarum4d

Account Registration Information

When you open an account on jarum4d, we collect your full name, email address, phone number, date of birth, and residential address. This information is required to create your account and verify your eligibility to use our platform. We also collect your username and password, which you create and are responsible for keeping confidential.

We use your email and phone number to send account confirmations, promotional updates, withdrawal notifications, and support responses. You can manage your communication preferences in your account settings at any time.

Identity Verification and Payment Data

Before you can withdraw funds from jarum4d, we require identity verification. We collect a copy of your government-issued ID (national identity card, passport, or driver's license) and proof of address (utility bill, rental agreement, or official statement). We store these documents securely and use them only to verify your identity and prevent fraud.

When you deposit or withdraw funds, we collect payment information such as your wallet ID (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or your bank account number (for mobile banking, local payment, online payment, e-wallet). We do not store your full bank details or wallet credentials; instead, we store only the information necessary to process transactions. Your payment data is encrypted and shared only with our trusted payment processors.

Betting and Activity History

We collect and store complete records of all your activity on jarum4d, including every bet you place, game you play, deposit you make, and withdrawal you request. This information is stored in your account history and is available for your review at any time. We use this data to calculate your loyalty tier, process weekly cashback, and detect suspicious or fraudulent activity.

Your betting history may be reviewed by our support team if you report a dispute or ask a question about a specific bet. We retain this data for a minimum of seven years to comply with anti-money-laundering regulations and other legal requirements.

Technical and Browser Information

When you access jarum4d, we automatically collect technical information including your IP address, browser type, device type, and operating system. This helps us troubleshoot technical issues, detect fraud, and improve our platform performance. We also collect information about which pages you visit and how long you spend on each page.

We use cookies and similar tracking technologies to remember your login preferences, language selection, and account settings. You can manage cookie preferences in your browser settings. Some cookies are essential for jarum4d to function; disabling them may limit your ability to use our platform.

How We Use Your Data and Your Privacy Rights

Our Use of Your Information

We use your data for specific, legitimate purposes: to provide our service (processing bets, managing your account, calculating payouts), to verify your identity and prevent fraud, to comply with legal and regulatory obligations (anti-money-laundering laws, gambling regulations, tax reporting), and to improve our platform and customer experience.

We also use your email and phone number to send important notifications about your account (withdrawal confirmations, security alerts, policy updates) and promotional communications about bonuses and loyalty rewards. You can opt out of promotional emails at any time by clicking the unsubscribe link in any message.

Third Parties and Data Sharing

We share your data only with trusted partners who help us operate jarum4d. These include payment processors (who handle deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification services, and fraud-prevention vendors. We require all partners to protect your data with the same security standards we apply.

We may also share data when required by law, such as with tax authorities, anti-money-laundering regulators, or law enforcement agencies. We do not sell your data to advertisers or marketing companies. Our servers may be located outside your jurisdiction (including outside Indonesia), but all data is encrypted and protected according to applicable law.

Data Retention and Account Closure

We retain your personal data as long as your account is active. If you close your jarum4d account, we retain your data for a minimum of seven years to comply with regulatory and anti-fraud requirements. After that period, we delete or anonymize your data unless we are required by law to retain it longer.

Your betting history is maintained indefinitely in anonymized form to help us improve our platform and detect patterns of fraud. You can request deletion of your account and associated data by contacting our support team, though we may retain anonymized records for analytical purposes.

Contact and Privacy Questions

If you have questions about how jarum4d uses your data, want to access your information, or believe your privacy has been violated, contact us through the in-app help center. We respond to privacy inquiries within one business day. You can also write to us with formal privacy requests; we will respond within ten business days.

jarum4d is committed to protecting your privacy while delivering a secure, transparent entertainment service. Whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or other supported locations, your personal information is handled according to the same high security and confidentiality standards. This privacy notice may be updated at any time; continued use of jarum4d constitutes acceptance of any changes. Check this page regularly for updates.

• We encrypt all data transmitted between your device and our servers.
• We limit access to your personal information to employees and partners who need it to serve you.
• We comply with law by retaining records for anti-fraud and tax purposes.
• We respect your choice to opt out of promotional communications at any time.